In the software lifecycle, nearly 70% of the cost goes into Application Support & Maintenance activities. Research suggests that large enterprises spend an average of 73% of their IT budget on Application Maintenance of existing system. Clearly, Application Management presents the most potential for cost savings in global enterprises.
Dynamites Consulting offers a cost effective solution to customers through
- Focus on performance measures and continuous improvement besides Service Level Agreements (SLAs)
- Timely resolution of issues and root cause analysis of each issue
- Established support matrix offering Help Desk services
- Multi-level maintenance process using a Corrective, Preventive, Adaptive & Perfective approach