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INFRASTRUCTURE MAINTENANCE
Dynamites Consulting is a premiere provider of IT infrastructure maintenance and support services to emerging and middle-market companies. Dynamites Consulting aligns each customer's IT investment with business goals, processes, the delivery of products, services, budget to reinforce and drive business performance with goal to help customers achieve the right balance of remote, on-site, and self-assisted IT support to reduce costs, increase productivity, and drive sales.
Our infrastructure services team brings a vast pool of resources, along with the rich domain expertise spanning across various vertical industries, in an endeavor to consistently help the customer align its IT with business. We design builds and sustain state-of-the-art, secure, flexible and completely scalable infrastructure and ensure 24X7 availability of all business applications. With the latest technologies and legacy systems we create scalable, fault tolerant, secure and seamless solutions for the customer's enterprise.
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Methodology
Dynamites Consulting's proactive 24x7x365 remote server monitoring and maintenance ensures peak operability, optimizes productivity, and supports the continuous delivery of products and services.
- Proactive 24x7x365 remote server monitoring and reporting
- Comprehensive reporting on all critical server systems
- Optional support at an hourly rate for corrective actions including
- Restart Services
- Schedule/run scripts
- Shutdown systems
- Clean up of file systems
- Notification process includes email and accompanying phone call
- Option to combine Server monitoring and reporting Remote, and Elite maintenance and support
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Benefits
- Ensured business continuity
- Fixed pricing - no surprises after contract signature
- Round the clock support
- Virtual Private Network (VPN) security for all monitoring activities
- Reduced operational costs and improved service via outsourcing
- Enterprise-grade performance at affordable, middle-market pricing
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Best Practices
- Financial return and measurable payback (returns on investment, assets, resources) through created/protected revenue opportunities or cost savings
- Strategic importance to the business
- Substantive customer impact (service, retention, acquisition)
- Positive impact on other business/organization units
- Addresses system and department interoperability issues and heterogeneous platform integration challenges
- Provides a strategic advantage to the business/organization while anticipating and accommodating the deployment of future infrastructure solution initiatives
- Supports the efficient and reliable data, information and application sharing/access between personnel, departments, divisions, etc
- Addresses challenges of data, information and application security, recovery, business continuity, etc
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